Terms of Service

📜 Terms of Service

Last Updated: 29 April 2026

Welcome to dokanbd.store
By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our services.

If you do not agree with any part of these Terms, please do not use our website.

📖 Definitions

• User / Customer / You: Anyone visiting or purchasing from our website
• Products: All items listed for sale
• Website: Villagemarket-bd.com
• Order: A purchase request made by a customer

✅ Eligibility

You must be at least 18 years old and legally capable of entering into a binding agreement under the laws of Bangladesh to use this website.

👤 Account Registration

• You may need to create an account to place orders
• You are responsible for keeping your login details secure
• We reserve the right to suspend accounts involved in suspicious or illegal activity

📦 Product Information

We aim to provide accurate product descriptions, images, and prices.
However, slight variations may occur due to packaging, seasonal changes, or human error.

We reserve the right to update or correct product details at any time.

💳 Pricing & Payment

• All prices are listed in BDT (Bangladeshi Taka)
• Payments can be made via secure online methods or Cash on Delivery (COD)
• We reserve the right to cancel orders if payment is not verified

🛒 Order Confirmation & Cancellation

• You will receive confirmation after placing an order
• Orders are confirmed after payment (prepaid) or dispatch (COD)
• Orders may be canceled due to stock issues, pricing errors, or suspicious activity
• You can cancel your order before it is dispatched

🚚 Delivery Policy

• We deliver across Bangladesh
• Delivery times may vary depending on location and product availability
• Estimated delivery time is not guaranteed
• Customers must provide accurate delivery details

🔄 Return & Refund Policy

• Returns are accepted only for damaged, defective, or wrong items
• Must be reported within 24 hours of delivery
• Refunds/replacements are processed after verification
• Perishable or opened items are not eligible unless defective
• Refunds are issued through the original payment method

⚙️ Use of Website

You agree not to:

• Engage in fraudulent or illegal activities
• Attempt to hack or disrupt the website
• Misuse any content or system

All website content is owned by dokanbd.store and cannot be reused without permission.

🔐 Privacy

Your data is handled according to our Privacy Policy and applicable laws of Bangladesh.

⚠️ Limitation of Liability

We are not liable for indirect or consequential damages.
Our maximum liability is limited to the amount paid for the product.

©️ Intellectual Property

All logos, content, images, and branding are protected under copyright laws.
Unauthorized use may result in legal action.

🌪️ Force Majeure

We are not responsible for delays or failures caused by events beyond our control (natural disasters, strikes, technical issues, etc.).

⚖️ Governing Law

These Terms are governed by the laws of Bangladesh.
Any disputes will be handled in the courts of Dhaka.

🔄 Changes to Terms

We may update these Terms at any time.
Continued use of the website means you accept the updated Terms.

📞 Contact Us

For any questions regarding these Terms:

• 📧 Email: 
• 📞 Phone: 
• 💬 WhatsApp: 

👉 This version is adapted and customized from your previous Terms structure