Privacy Policy

🔐 Privacy Policy

Last Updated: 29 April 2026

At dokanbd.store, we value your trust and are committed to protecting your personal information. 

This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the terms outlined in this policy.

📌 Scope and Purpose

This policy applies to all users, including customers and visitors. We collect your information to:

Process and deliver your orders

Communicate updates and offers

Improve website performance and user experience

• Comply with applicable laws in Bangladesh

📊 Information We Collect

🧾 A. Information You Provide

• Name, phone number, email address
• Shipping and billing address
• Account details (username, password)
• Payment information (processed securely via third-party gateways)
• Messages or feedback

🌐 B. Automatically Collected Data

• IP address, browser type, device info
• Pages visited and usage behavior
• Cookies and tracking technologies

🔗 C. Third-Party Information

We may receive limited data from:

• Payment gateways
• Delivery partners
• Analytics and marketing tools

⚙️ How We Use Your Information

Your data is used to:

• ✅ Process and deliver orders
• 💬 Provide customer support
• 📢 Send offers and updates (you can opt out anytime)
• 🚀 Improve website performance
• ⚖️ Comply with legal requirements

We never sell or rent your personal data to third parties.

🤝 Sharing & Disclosure

We only share data with trusted partners:

• Delivery partners (for shipping)
• Payment processors (for transactions)
• IT & hosting providers
• Law enforcement (if required by law)

All partners are required to keep your data secure and confidential.

🗂️ Data Retention

We keep your data only as long as necessary for business and legal purposes.
After that, it is securely deleted or anonymized.

🍪 Cookies Policy

We use cookies to:

• Remember login details
• Analyze traffic
• Improve user experience

You can disable cookies in your browser, but some features may not work properly.

🔒 Data Security

We take strong measures to protect your data:

• SSL encryption
• Secure payment gateways (bKash, Nagad, cards)
• Restricted system access

However, no system is 100% secure.

👤 Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion
• Opt out of marketing messages

 

📞 Contact Us

For any questions or requests regarding your data, contact us:

• 📧 Email: 
• 📞 Phone:
• 💬 WhatsApp: 
  Location: